Newtown New Privacy Policy – Our Commitment to Protecting Your Personal Data

Newtown new collects personal data necessary to provide a secure and quality platform experience. We divide data types into two main categories:

Your personal data is collected through several transparent methods as you interact with the newtown new platform:

• Account Registration: When you create a new account, you provide us directly with basic information such as your name, email, and phone number.
• KYC Verification: During the identity verification process, you upload identification documents such as a copy of your IC or passport.
• Financial Transactions: Payment details are collected when you make a deposit or withdrawal through our platform.
• Platform Usage: Technical data is collected automatically via cookies, session tokens, and server logs when you browse or play on our platform.
• Support Communications: When you contact our team, the conversation may be recorded for quality and training purposes.

All data we collect is used solely for legitimate purposes directly related to the provision of newtown new services. The following are the primary purposes for which your data is used:

• Account Management: Creating, maintaining and managing your account securely.
• Payment Processing: Verifying and processing deposits and withdrawals accurately and promptly.
• Identity Verification: Ensuring only eligible individuals access the platform through a transparent KYC process.
• Fraud Prevention: Detecting and preventing suspicious activity to protect all platform members.
• Service Improvement: Analyzing usage patterns to improve the overall player experience.
• Service Communications: Sending important notifications about your account, transactions and platform updates.
• Legal Compliance: Meeting applicable regulatory reporting and compliance obligations.

Newtown new does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. However, there are limited situations where we need to share data to ensure smooth service operation:

• Payment Providers: Required financial data is shared with DuitNow, FPX, Touch 'n Go, Boost, and GrabPay solely to process your transactions.
• Game Providers: Basic account information is shared with our partner game providers to enable access to their games.
• Authorities: We may be legally required to disclose data to law enforcement authorities or regulatory bodies when lawfully requested.
• Technical Services: Technical service providers such as cloud computing and analytics vendors may process data on our behalf under strict contractual safeguards.

Newtown new takes a layered approach to protecting your data. Our security infrastructure is designed to address the wide range of cyber threats that exist today.

• 256-bit SSL Encryption: All data transmitted between your device and our servers is protected with bank-grade encryption.
• Password Security: Your password is stored in hashed form using an irreversible cryptographic algorithm.
• Continuous Monitoring: Our systems are monitored 24 hours a day, 7 days a week to detect any unusual activity.
• Regular Security Audits: We conduct regular penetration testing and security audits by independent experts.
• Internal Access Controls: Only authorised staff with a legitimate business need may access members' personal data.

Your data is retained for as long as necessary for its original purpose, or as required by law. When data is no longer needed, it is securely deleted using methods that ensure it cannot be recovered.

As a newtown new member, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act (PDPA):

The newtown new platform uses cookies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
• Performance Cookies: Collecting anonymous information about how you use the platform to help us improve performance.
• Preference Cookies: Remembering your settings and preferences such as language and display options for a more personalized experience.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality and user experience of our platform.

The newtown new platform is not intended for individuals under the age of 18. We do not knowingly collect or store personal data from underage children.

If we determine that an individual under 18 has registered on our platform, the account will be closed immediately and all associated data will be permanently deleted from our systems.

Newtown new reserves the right to update this privacy policy from time to time to reflect changes in our privacy practices, new technology or legislative changes. Any amendments will be published on this page with a clear update date.

For significant changes that materially affect your privacy rights, we will endeavour to provide advance notice via your registered email or in-platform notifications. It remains your responsibility to review this page periodically.

Continued use of the newtown new platform after any amendments are published means you accept the updated privacy policy. If you do not agree with the changes, you have the right to close your account.

For any inquiries, concerns, or complaints regarding your privacy policy and data protection at newtown new, our team is ready to assist you promptly.

For more information about your rights and responsibilities as a platform member, you may also read Terms and Conditions and Responsible Gaming us.